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Applying for an account indicates that you head read and agree to be bound by these terms and conditions, as well as the Acceptable Use Policy

1. Your agreement
1. Agreement means your application details which you have provided to us when accepted, these terms and conditions and our current price list.
2. We, us and our means "subnigra Internet."
3. Service means: access to shell, access to website, access to email, domain admnisitration
4. Minimum Term means a period of 12 months (or other duration agreed by us in writing)
5. Charges means all charges associated with providing the service.
2. Provision of services
1. Use of any of our servers indicates you accept the terms of our Acceptable Use Policy
2. The price list contains explanations and notes which also form part of this Agreement
3. We will provide you with 1 month's notice about any changes to our standard Service charges.
4. We shall do our best to provide the Service and any additional service requested by you (such as web log statistics) or if you instruct us to change your Service (ie add features) by any date we have agreed with you but our ability to do so may be affected by circumstances beyond our control.
5. We may, using reasonable skill and care, excercise our discretion to refuse to provide any part of the Service to you. Service is not fault free and may be impaired by network failures or other circumstances beyond our control and you will be entitled to the quality of service generally provided by a competent Internet Hosting company
6. We will allocate space on our server for your use. This space does not belong to you and can not be transfered without our express written consent.
7. We can not be held responsible for any loss or corruption of data held on our systems unless caused by our negligence.
8. We may have to temporarily suspend the service for operational reasons or for reasons of security.
3. Charges
1. Providing any additional services (such as Domain Registration) may incur additional costs which agree to pay as part of the Service. These fees are non refundable.
2. Charges for 3rd party Services may be subject to extra administration fees, and are subject to variations in the exchange rate for the currency in which they are based.
3. You agree to pay any charges due within 3 months (or any timescale agreed with us in writing) of receiving notification to pay.
4. Length of Agreement
1. This Agreement commences on the day we set up your account, or the day which we issue your first invoice, if later.
2. At the end of any Minimum Term, this agreement will continue until it is terminated in accordance with paragraph 5.
5. Ending the Agreement
1. We can end the Service at any time if:
• You fail to pay any Charges when they are due, or break the agreement in any other way.
• We have reasonable cause to believe that the Service is being used in a way forbidden by our Acceptable Use Policy
2. This Agreement may be ended by you giving us at least 30 days notice in writing.
3. If this Agreement is ended within the Minimum Term, you must pay the subscription charges up to the end of the Minimum Term. This does not apply if you end the service for the following reasons
• We break the Agreement and do not correct the situation within 14 days
• We increase the Charges for the Service, providing you give us 30 days notice, and providing you notify us within 30 days of our telling you about the changes
• We go in to liquidation or a receiver is appointed over our assets

Our customers can view their account details by logging on to the website. If you are not a customer, you can get an account by applying here now. If you are a customer, and do not know your website password, a new one can be generated by going to this form
N.B.!! This is not the same as your shell password. If you have forgotten your shell account password, please email support at subnigra dot com to have a new one issued to you.

subnigra Internet considers security to be an issue. In order that your password is not passed backwards and forwards over the internet, we use cookies to store a temporary authentication key. This is used to identify you to the server.

The list below outlines the main features of our web hosting account:

• Apache 2.2.4 web server
• CGI scripting
• SSL Secure Web Server
• PHP 5.2.2 as cgi or module support
• Perl 5 with time-hires and telnet modules
• PostgreSQL 8.2.4 database server
• MySQL 5.0.42 database server
• Unlimited POP3 accounts with domain
• Access statistics and analysis
• SFTP access to files
• Webmail access to email from anywhere in the world.

Webhost security is as safe as any online activity though some particular webhost software packages have reportedly been exposed to attacks.
We at subnigra can assure you that we use Apache software to run our hosting services. The server runs a Linux based system and is regularly checked for any unauthorised activity.
Most security infringements are owing to passwords being leaked to other parties or passwords that are easy for a hacker to guess.
It is IMPERITIVE that you do not reveal your password to anyone (INCLUDING US!) - other than trusted partners/employees who you have delegated to manage the contents of your website - and that the password is a collection of apparently random characters/numbers that is recalled by mnemonic. Please see our Acceptable Use Policy for more information.

subnigra has an account with PayPal ®
As such we are able to accept all major credit cards and currencies. We'll give you our payment details when we invoice you for the account.

By connecting to any machine owned by subnigra you agree to be bound by the following Acceptable Use Policy: Acceptable Use Policy (Version 0.85 - Last updated 2nd March 2007 00:00:00)

1. Scope. This Acceptable Use Policy (this "Policy") governs the usage of subnigra Internet's products and services (the "Services"). This Policy is incorporated by reference into each contract subnigra Internet enters into with a customer (each, a "Customer") for the use of such Services. subnigra Internet may modify this Policy at any time without notice.
2. Purpose.The purpose of this Policy is to enhance the quality of the Services and to protect subnigra Internet's customers, and the Internet community as a whole, from illegal, irresponsible, or disruptive Internet activities. This Policy applies to each Customer and its employees, agents, contractors or other users of such Customer who obtain Services from subnigra Internet (each such person being a "User"). Each User should use common sense and good judgment in connection with the Services. Parents or guardians should always supervise minors in using the Internet. Parents and guardians should remain aware at all times of what is on the Internet and how the minors under their care are using the Services and the Internet.
3. Prohibited Uses. Users may not:
   1. Utilise the Services to send mass unsolicited e-mail to third parties.
   2. Utilise the Services in connection with any illegal activity. Without limiting the general application of this rule, Users may not:
      1. Utilise the Services to copy material from third parties (including text, graphics, music, videos or other copyrightable material) without proper authorization;
      2. Utilise the Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party;
      3. Utilise the Services to traffic in illegal drugs, illegal gambling, obscene materials or other any products or services that are prohibited under applicable law;
      4. Utilise the Services to export encryption software in violation of applicable export control laws; or
      5. Utilise the Services in any manner that violates applicable law.
   3. Utilise the Services in connection with any tortious or actionable activity. Without limiting the general application of this rule, Users may not:
      1. Utilise the Services to publish or disseminate information that (A) constitutes slander, libel or defamation, (B) publicizes the personal information or likeness of a person without that person

Technical Support
If you have a technical question to ask our support team, please email it to us at support at subnigra dot com.
 
Sales and Enquiries
Email info at subnigra dot com for general enquiries, or accounts at subnigra dot com for sales. You can also contact our sales team by phoning: +44781 46 44 562
If you want to email to report abuse of the service, please send an email to abuse at subnigra dot com