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Privacy Policy ( Log In )

Privacy Policy


  1. Introduction
  2. How We Collect Information
  3. The Information We Collect
  4. How We Use Your Information
  5. Disclosure of Your Information
  6. Retention of Information
  7. Accessing Your Information
  8. Changes to this policy
  9. Security and Protection of Customer Information

1. Introduction

This policy explains:

Please read this Privacy Policy in conjunction with the applicable Services terms & conditions and any other product or service terms of which you have been notified.

2. How We Collect Information

We collect information directly from you when you are asked to provide personal details about yourself, including but not limited to when you:

We collect information indirectly from you when you use the Services, including but not limited to when you:

3. The Information We Collect

We collect such information as:

4. How We Use Your Information

We may use and analyse information about you in order to:

5. Disclosure of your Information

We may disclose your information:

6. Retention of Information

We retain information only for as long as we need it.
In relation to the following information we are required to retain it for not less than six months and not more than two years in order to ensure that this information is available for the purpose of the investigation, detection and prosecution of serious crime:

7. Accessing your Information

If you are a subnigra customer, you may verify, update or amend the personal any information you have provided at any time by clicking on "My Profile" under the heading "My Account". The 'opt-in' on the website allows you to select whether you receive marketing information from subnigra. You can opt-out of at any time. We can supply certain types of personal information on request: including but not limited to billing, name and address. Requests should be made in writing or, and include your name, mobile telephone number and proof of your identity (such as a photocopy of your passport, birth certificate or driving licence) and address (for example, a copy of a utility bill or bank statement), and the information you require. We'll charge you £10 to cover the administrative cost of supplying the requested information. If we hold any inaccurate information about you, please tell us and we will correct it.
Our address is:
subnigra Internet
3 Edgemoor Park

8. Changes to this Policy

We will keep this policy under review and any changes made from time to time will be posted on this page.

9. Security and Protection of Customer Information


You must not share your password for any shell, website or email access. Your passwords and the answers to secret questions are your responsibility, and must not be disclosed to any third party. This is also important for your own protection.

Data Security Procedures

We are constantly reviewing our procedures to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard secure socket layer (SSL) technology to encrypt sensitive information, and do not keep a record of any financial information, eg your credit card.

We may employ third parties to provide services on our behalf. In such cases, if they collect any data on their own behalf they will provide their own privacy policy. We do endeavour to ensure that any partners we use apply the same high standards of privacy and security over your information. However, we advise you to read their policy carefully.

Security of Communications

Please be aware that communications over the Internet, such as e-mails and talker connections, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. subnigra cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

This policy does not apply to third party sites that you may access via our sites. You should therefore ensure that you are familiar with the applicable third party privacy policy before entering any personal information on a third party site.

Non-EEA Use of Information

The information you provide to us may be passed to third parties located outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However we will always take steps to ensure that your information is used by third parties in accordance with this policy. Additional terms and conditions may be presented when signing up for specific products and Services.


A "cookie" is a piece of information, like a tag, which some websites create on your PC/mobile phone which identifies your PC/mobile phone whenever you visit that website. In order to provide you with the best possible online experience, subnigra may create cookies when you visit the subnigra sites. In order to help you, cookies may be used to:

You have the ability to accept or decline cookies. Most PCs automatically accept them but you can modify your browser settings to decline if you so wish - click here to switch off cookies on your browser. If you decline cookies, some aspects of the subnigra site may not work on your PC/mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.

How to avoid receiving Spam

This policy was last updated in 2012.